“I am the owner of K Tronics Satellite & Home Theater, founded in 1997 in Central Maine. Our primary lines – as the name would insinuate – are residential and commercial satellite TV, although we have branched out into several other fields over the years, including surveillance systems. I have been a regular customer of North American Cable (parent company of SecurityTronix) since 2004 purchasing both head-end television distribution equipment and surveillance equipment. They are in fact, our exclusive provider of surveillance equipment.
Their customer support and tech support have been exemplary. On the very rare occasion they don’t know the answer, they find out and call me back, usually nearly immediately, not days or a week later like some others I have dealt with. Every interaction I have had with them by phone or email has been pleasant and concise. Equipment ordered almost always ships the same day – unless I order it very late in the day – and the order and quantities are always spot on.
During the course of operations at my company, I deal with varying product lines and brands, from a dozen different distributors. If all of my vendors could be as efficient and accurate as they have been, my life would be so much easier!”
– Jeff Ireland, Owner | K Tronics