{"id":797,"date":"2018-05-08T13:38:33","date_gmt":"2018-05-08T13:38:33","guid":{"rendered":"https:\/\/securitytronix.com\/?page_id=797"},"modified":"2020-04-16T12:39:28","modified_gmt":"2020-04-16T16:39:28","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/securitytronix.com\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\t\t
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Terms & Conditions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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SALES OFFICE HOURS<\/strong><\/p>\n

Our sales department is open 8:00 AM to 8:00 PM EST Monday-Friday.<\/p>\n

PRICES<\/strong><\/p>\n

Prices are subject to change without notice. Prices in effect at time of order will be applied.<\/p>\n

WEB SITE & CATALOG ERRORS<\/strong><\/p>\n

The pricing and specifications in this web site and our printed catalogs have been carefully checked before publication and are deemed correct, however, no responsibility can be assumed for inaccuracies that may exist. All information is subject to change without prior notice.<\/p>\n

LARGE QUANTITY QUOTATIONS<\/strong><\/p>\n

We welcome requests for quotation on quantities in excess of the maximum amounts published in our price list. OEM and non-catalog inquiries are welcome for items not listed in our catalog. Some items may be subject to minimum order quantities.<\/p>\n

MINIMUM ORDERS<\/strong><\/p>\n

$100.00 minimum order. All orders under $100.00 are subject to a $10.00 handling charge. Minimum order to open a new account is $250.00.<\/p>\n

OUT OF STOCK MERCHANDISE<\/strong><\/p>\n

Out of stock merchandise will be held back for no more than 60 days and shipped when stock becomes available. Back orders of less than $25.00 will be automatically canceled. NACE has the option to substitute any item on back order for a comparable item of equal or greater value.<\/p>\n

WILL CALL SERVICE<\/strong><\/p>\n

Customers in close proximity can avoid will call waiting time by phoning orders in 1 hour prior to picking up.<\/p>\n

TERMS<\/strong><\/p>\n

Net terms to approved accounts. All other accounts C.O.D., prepay, or Credit Card. For your protection, credit cards are accepted only with signed credit card authorization on file. All customers must provide sales tax resale number. All merchandise is sold with the intention of resale by the purchaser. A 3% surcharge will be applied to all NET accounts that are paid via credit card.<\/p>\n

DECLINED CREDIT CARD FEE<\/strong><\/p>\n

All declined credit card orders will be charged a $10.00 service charge. The fee will be charged in the freight field of the order.<\/p>\n

FREE FREIGHT ORDERS<\/strong><\/p>\n

Shipper to be determined by NACE on all orders that NACE is paying the shipping charges.<\/p>\n

PAST DUE ACCOUNTS<\/strong><\/p>\n

All accounts over 60 days will be shipped C.O.D. ONLY. ACCOUNTS OVER 90 DAYS WILL BE NOTIFIED AND TURNED OVER FOR COLLECTION 10 DAYS AFTER NOTIFICATION.<\/p>\n

FINANCE CHARGE<\/strong><\/p>\n

1.25% per month on all invoices over 30 days.<\/p>\n

RETURNED CHECK CHARGES<\/strong><\/p>\n

Customer will be charged $50.00 each time a check is returned for any reason.<\/p>\n

COLLECTION<\/strong><\/p>\n

Customer is responsible for any costs or fees necessary to collect past due accounts.<\/p>\n

BILLING INQUIRES<\/strong><\/p>\n

All billing and account status inquiries should be directed to the accounts receivable department 8:30 AM to 5:00 PM Mon.-Fri.<\/p>\n

FREIGHT<\/strong><\/p>\n

All orders are shipped F.O.B. West Chester, PA; St. Peters, MO; or Las Vegas, NV unless otherwise specified. Orders are shipped UPS ground or freight carrier. Please be sure to specify for special 3 day, 2 day, next day service and\/or Saturday delivery if needed. We also offer carrier truck service for heavy or large shipments and next flight out for same day shipping. For your protection, shipments are automatically insured for damage or loss in transit. Middle Atlantic Products are not eligible for free shipping at any time. All freight charges are subject to dimensional\/oversize carrier weight regulations. Addresses determined by carrier as residential are subject to residential delivery rates. Special delivery fees will be assessed in arrears for any carrier chargebacks.<\/p>\n

DROP SHIPMENT FEES<\/strong><\/p>\n

To cover the added costs with doing a drop shipment from a vendor, the following fees will apply. This is in addition to vendor freight, and other vendor additional charges (drop ship fees, etc.) to help offset the increased amount of labor with an order that is a drop ship. Orders will receive a 5% freight surcharge, with a cap of $50.00, added into the freight amount. There will be a minimum surcharge of $5.00 per any order.<\/p>\n

SAME DAY SHIPPING<\/strong><\/p>\n

The majority of orders received by 5 PM E.S.T. Are processed and shipped the same day if credit has been established and the account is in current standing.<\/p>\n

SHORTAGES<\/strong><\/p>\n

Must notify carrier immediately and NACE within 10 days from invoice date.<\/p>\n

INCORRECT SHIPMENTS<\/strong><\/p>\n

Must notify NACE within 10 days from invoice date.<\/p>\n

REPAIR\/RETURN MERCHANDISE<\/strong><\/p>\n

Must have a return material authorization # (RMA) which can be obtained by calling your account representative. Product may be repaired\/replaced\/credited at our option. Product is supported in accordance with manufacturers policy. Original invoice number, quantity, item number, and description of reason for return are required to issue RMA. Any return merchandise is to be sent back freight prepaid. Some products are required to be sent back directly to the manufacturer. NACE reserves the right to deny requests for returns at their discretion.<\/p>\n

RETURN OF MERCHANDISE<\/strong><\/p>\n

Merchandise being returned for credit must have a return material authorization number. Merchandise being returned for credit must be returned within 90 days of date of purchase and are subject to restocking charges. Merchandise and packaging materials must be in original factory condition. Product returned can not be altered in any way. This includes any type of marking, writing or labeling on the product. Credits will be issued as merchandise credit only, no cash refunds. Any orders refused by the customer may be subject to restocking fee. If a customer refuses an order for any reason, NACE will be compensated for all shipping charges.<\/p>\n

REFUSED ORDERS<\/strong><\/p>\n

Refused orders will be charged a minimum 20% restocking fee.<\/p>\n

NO REFUNDS WITHOUT SALES INVOICE<\/strong><\/p>\n

Equipment must be inspected before any decision is made on refunds. Most sales are final. No cash refunds. Credits only will be issued for the amount paid on original invoice.<\/p>\n

SPECIAL ORDER ITEMS<\/strong><\/p>\n

Special order items are non-returnable. Special order items must be paid in full upon ordering.<\/p>\n

PRICING INFORMATION<\/strong><\/p>\n

Prices do not include freight or shipping charges, unless specified.<\/p>\n

BROKEN PACK QUANTITY<\/strong><\/p>\n

All broken pack quantities will incur a 10% surcharge.<\/p>\n

PLACING ORDERS CONSTITUTES ACCEPTANCE OF ALL TERMS AND CONDITIONS STATED ABOVE.[\/fusion_text][fusion_text]<\/p>\n

Return Procedures for Distributors<\/h2>\n

This section is applicable to item(s) deemed non-working in the field; Require testing, Repair, Replacement, or Credit.<\/strong><\/p>\n

To Obtain a Return Authorization:<\/strong><\/p>\n